Garage Door Repair Tips

Keeping your garage door in proper working condition is all about ensuring it’s well maintained. For instance, you want to perform an annual inspection to detect any issues before they start. Most maintenance steps can be done by the average DIYer, but hiring an expert allows you to have the added peace of mind that nothing is missed. It helps, therefore, to learn a few garage door repair tips.

Garage Doorgarage door repair tips Repair Tips

In this article, we’ll discuss a few basic garage door repair maintenance tips. These are basic tips for tasks you can do on your own.

Basic Garage Door Maintenance

There are several basic maintenance tasks that you should either do yourself or hire out on an annual basis. Performing a few simple checks will help to prevent the need for future garage door repair.

Check the Tracks for Dents and Other Forms of Damage

With a rubber hammer, you should be able to pound out minor bends and blemishes. In case there’s major damage, you’ll need to have the tracks replaced altogether.

Make Sure the Tracks Are Level and Properly Aligned

If they’re not aligned or level, loosen the mounting brackets then tap the tracks. You want to ensure the tracks are level and aligned by adjusting them accordingly.

Wipe Out the Tracks

Clean and clear all debris from the tracks. Start by removing dirt and debris with a large paintbrush before deep cleaning with a household cleaner.

Lubricate the Pulleys, Tracks and Rollers

You can use household lubricating oil for the rollers, and powdered graphite or a special garage door lubricant spray for the tracks and pulleys.

Check All Fasteners, Nuts and Bolts

Inspect the entire system and tighten anything loose in the process.

Inspect Springs and Cables

While you should never attempt to fix cables and springs yourself, it’s advisable to give them a visual inspection at least twice a year. Look for any fraying or rust in the cables as well as any worn ends or rust in the springs.

Replace Worn Garage Door Seals

If the garage door bottom seals are due for replacement, you can do it yourself. It’s a simple process that should take you only about an hour. All you need to do is to get rid of the seal and reattach. Ensuring your seal is in good condition will help to retain heat and also protect it from water and the elements.

Professional Garage Door Repair

It goes without saying that there are several maintenance tasks that should only be done by a professional garage door service. If you’re experiencing problems with the built-in safety reversal features of an automatic garage door opener, for example, you should call a technician right away. Failing to address the issue can result in damage to your vehicle, and even worse, personal injury.

Bottom Line

With the garage door repair tips mentioned, you should have a well-functioning garage door all year round. Performing regular maintenance will help to minimize the number and cost of future repairs you’ll have to face. Should you run into any problem you can’t handle whether it range from repairs to replacing your residential garage door, be sure to seek the help of a qualified garage door specialist.

Garage Door Hard to Open

Do you often find your garage door hard to open? You are on your way to or from work, school, or that afternoon date with a friend, only to find out your garage door is acting up again. There are a lot of reasons why this happens, and you need to know the cause before you can address it effectively. Know how to deal with a garage door that won’t open easily with some tips from us.

Garage Door Hard to Open

There are many troubleshooting tips you can follow when your garage is experiencing problems. The following tips and techniques will not only help you fix the problem with your roll up door hard to open but will also teach you how to open those doors manually. So, let’s start.

Blocked Photo Eye

Older garage doors have a photo eye – a sensor placed about six inches above the ground, on the sides of the door. As small as a pea, the photo eye shoots a laser that detects if there is someone or something blocking the door. If your garage door is not opening, check if the cord connected to the photo eye is cut or damaged, especially after heavy rain. Cleaning the eye is also recommended as dirt and dust can obstruct the eye.

Broken Torsion Springs

There are signs you will see when your springs are broken. You will definitely know when the torsion spring of your garage door has just been broken – you hear a loud noise similar to that of a firecracker. Often, the garage door cable will also break which can damage a car or wall or hurt someone in the way.

Garage Door Hard to Open

The garage door springs are usually the first part to break and are the top reason for garage door repair services. For safety reasons, the first thing to remember when you have a broken torsion spring or cable is to NOT try to open the door. The repair should be done by a skilled professional.

Disconnect Mode is On

Garage door openers have a ‘disconnect’ mode (a cord, knob, or switch), allowing you to manually open or close the door. It does not take much effort to check if you have disconnected the motor by accident.

Disrupted Power Source

Simply check if your garage door opener is plugged into a working power source, or if your circuit breaker or fuse is working properly. This may sound simple, but it happens!

Locked Garage Door

After everything you have done and blurted out because of your garage door not opening, it turns out it is locked! Before getting really frustrated about it, simply check for any metal parts that may have locked the door.

Garage Door Hard to Open

Malfunctioning Remote Control

When using the remote to open the garage door but is not working, several things may have caused the problem, including:

  • You are out-of-range.
  • Check for any blockage or damage to the motor’s antenna.
  • If the garage door opens using the wall switch, replace the battery of the remote control.
  • Reprogram the remote.

Misaligned Door Track

An off-the-track door will surely not work properly. If your door is not rolling smoothly, investigate if the track is bent, the panel is dented, or has bulges or obstacles. Then, listen for any squeak that may indicate areas of friction and watch if the garage door slows down or gets stuck when it opens or closes.

 To fix a misaligned track, get a level and a rubber mallet and start to loosen the screws that keep the track secured to its frame. Lightly tap the track back to its correct position before tightening the screws. Alternatively, you can contact a dented garage door repair company for professional help.

 Presence of an Obstacle

As a safety mechanism, garage doors involuntarily reverse if they detect something along the way. When your garage door reverses halfway after opening it for no obvious reason, it may be a sign of an unseen obstacle. Look for dirt, pieces of trash, small rocks, or any other debris. Clean it thoroughly and you should be good to go!

Too Low or High Sensitivity

Too low or too high sensitivity of the garage door opener can also be the reason it takes effort to open the door. If this is the case, simply reset the sensitivity to the correct level following the manufacturer’s directions.

Opening a Garage Door Manually

To open your stubborn garage door manually, here is what you need to do:

  • Use a ladder to find the door opener’s ‘emergency disconnect’, which is the red cord attached to a lever.
  • Pull the cord so the door is released.
  • Get down the ladder and lift the door using both hands.
  • If it does not work, repeat yanking the red cord.

Questions

Why does my garage door get stuck?

A garage door sticking halfway can be due to an obstruction in the track. Look for anything like a broom or rocks that may have fallen and got stuck in the track. Removing the obstruction usually solves the problem.

Why is my garage door opening so slow?

There can be a couple of reasons why a garage door is opening slower than normal. It may be that the opener’s speed setting needs adjustment, or you have not lubricated the hinges, rollers, and tracks.

 A garage door hard to open can be annoying, especially if you are outside with the door your only way in. Before you can fix the issue, you need to know the cause first. Hopefully, these tips will help you. But if this is a persistent issue, contact our professionals here at On Track Garage Door Repair Service to help you. 

Dented Garage Door Repair

A dent does not look good on your garage door. It can be distracting from the rest of your home’s appearance. The good news is that you have options for dented garage door repair. If the dent is too big to repair, then you should be ready for a door replacement. Conversely, you can fix small dents to help your door look new again. 

Dented Garage Door Repair

This post will help you decide on what to do with your dented garage door. We will cover methods you can use to deal with all sizes of garage door dents. We’ll also discuss when you should seek professional help for the repairs. 

DIY Garage Door Repair

When the dents are rather small, you can straighten the door to look like it never picked a dent. Here are some methods you can use to deal with garage door dents at home.

Method #1

Start by gathering the materials you need. Paint and primer should be top in your list. Other resources you will require are rubber mallet, a patching material, putty knife, wooden block, and sandpaper with fine grit.  Dented Garage Door Repair

  • Begin by cleaning the dent. Use warm water and the ordinary household detergent. Let it dry completely. 
  • Put the wooden block directly on the dent. Hit the block with the mallet to streamline the dent. 
  • Using sandpaper, even the surface of the garage door.
  • Put the patching material over the dent. Use a putty knife to spread the patching material and cover the entire dent. Leave it to dry. 
  • Once it is dry, apply the primer and follow with painting the garage door

Method #2

For this method, you will need fewer materials. Arm yourself with an aluminum foil, a source of heat, and compressed air. Once you have all these, it is time to begin working on the dent. Dented Garage Door Repair

  • Just like in method one, you should begin by washing the dent. Use warm water and household detergent. 
  • Lay the aluminum strip over the dent. Make sure it covers the entire dented area.
  • Heat the foil evenly.
  • After heating the foiled portion for a minute, take off the foil. Get your compressed air and spray it on the area that was covered by the foil for 30 seconds. Spray it in an upside-down tilt. 

Call a Professional

Some dents will need more than your DIY skills to be removed. This is when you should call local garage door repair professionals. They will be able to use the proper methods that are more efficient than a DIY.

In Conclusion

There are plenty of options when it comes to dented garage door repair. Whatever method you use depends on the intensity of the dent. If you are unsure of what to do, it’s best to let the professionals remove the dent. Whether you need a new garage door or yours needs some repairs, our team here at On Track Garage Door Service is here to take call of all your garage door needs.

Choosing The Best Garage Door Openers in 2017

Choosing The Best Garage Door Openers in 2017

The best products in our lives are those that we buy, install, and never have to worry about again. Choosing carefully will help homeowners in Phoenix get years of hassle free service from their garage doors. This article is dedicated to helping you know how to choose the best garage door openers in 2017.

Premium garage door openers are those that offer features like a timer that simply shuts the door for you after a certain amount of time, or even has a backup power source. While every garage door will do the job, the difference is how much noise they make, how quickly they work, and how long they will last. They are designed for that one touch operation all of us demand, but follow the guidelines in choosing a new garage door opener below to get years of worry free service.

Garage Door Opener Design

Wireless garage door openers have various ratings for weight and have horsepower ratings to go along with that. For standard aluminum doors we have found that a wireless garage door opener with 1/2 Horsepower is the best option for these lighter weight doors. For heavier garage doors that are made of wood a garage door opener with 3/4 horsepower is more appropriate. Either horsepower rating is capable of opening a 7 foot tall garage door. If your door is taller than 7 feet there are extension kits that can be installed by your garage door service company.

The highest quality heavy duty garage door opener are those that are forward facing and constructed to work seamlessly with your home’s automated systems. The best of these garage door openers typically offer backup power, so it still works if there is a power outage. In addition they will have auto close features and even smartphone control integration.

Garage Door Opener Security

The security of your garage door is usually a very important part of your home’s overall security. Many times there is a door leading straight into your house from the garage. Most people also store many of their valuables in the garage door, mostly notably your vehicles. They are a large investment and keeping your home secure is serious business. This is why the best garage door openers feature rolling codes that help prevent would be thieves from capturing and mimicking your garage door opener code.

Garage Door Opener Safety

Just about any garage door is heavy enough to really hurt or kill someone. This makes safety priority #1 in every home. The safety features on your garage door opener are designed to save lives by detecting objects in the garage door’s path and automatically stopping, and reversing back up. There are edge sensors that can “feel” if the garage door has hit something, which will auto reverse the door. There are also infrared beams that watch for pets, kids, or objects in the path of the garage door which can stop and reverse the door.

Quality Garage Door Hardware

While simply pushing a button seems like it would be the as easy as opening your garage could get there are some designs that offer keyless entry, smartphone integration, and even multiple remotes. Keyless entry pads also make it easy to take the bike out for a ride without having to remember your keys or a remote.

Nighttime lighting is also one of the factors that make some garage door openers better than others. Most all garage door openers have 1 light, but the best have both forward and reverse lights that provide clear lighting to see if there are objects lying on the floor, or intruders hiding in the shadows. These light features have adjustable time limits that can be customized to fit each person’s wishes.

An Example Of The Best

The best garage door openers are like the Liftmaster Model 8557W. This garage door opener features a 3/4 horsepower motor paid with belt drive technology. Belt drive garage door openers are famous for quiet operation. Along with these factors Model 8557W is equipped with MyQ® technology which enables your smartphones to act as your remote, and to check to see if your garage door is open from wherever you are. You can even activate alerts to let you know when your garage door is opened or closed. The MyQ® app for your tablet, smartphone, or laptop is free to download, and free to use.

The security and safety on the 8557W includes the rolling codes where every time the garage door is used a new code is sent to the remote, protecting your home. The door also features a locking mechanism that protects against someone trying to force the door open. An alert system also warns with sound and light when the auto close or MyQ® features are going to close the door. Along with all this a motion detector helps light the garage when someone walks into it. Lastly it also features the invisible beam which watches for pets, people, or objects passing through the garage door’s path.

Phoenix Garage Door Openers

If your garage door opener has seen better days our technicians will do everything they can to repair what you have. If it is beyond repair, or you simply would like to have a newer garage door opener that is outfitted with the latest technology we have a wide selection of chain, belt, and even jackshaft (side mount) garage door openers. Give us a call today at 480-641-2301.

Adjusting Your Garage Door Photo Eye

Adjusting Your Garage Door Photo Eye Phoenix AZ

Today’s garage doors are outfitted with safety precautions. Some of them are part of the leading edge as the garage closes, others are infrared beams which “watch” for people or possessions to be in the garage door’s path.

Today will we talk about the photo eye that controls one type of safety protocol. For the infrared beam to work correctly, the beam must shoot straight at the other sensor and the “eye” must pick up the signal clearly. If they are out of alignment the system will believe there is an vehicle, object, person, or even a pet in the way and it will not close.

These sensors are usually installed about 6 inches off the floor.  If you can’t get your garage to close, there is a chance that the problem is the photo eye. Follow the steps below to get your garage working again.

Photo Eye Adjustment Steps

Step #1 – Knowing your enemy is the biggest part of any repair. Garage doors that will neither open or close are having more problems than misaligned photo eyes. However if your door will not close, or only closes a bit and then retracts, you might check your photo eyes. Some garage doors will not attempt to close if the beam is not hitting right, they might flash a light or make a clicking sound.

Step #2 – Clear the path around the garage door and the sensors. While you would probably notice if the car was hanging out a small item that has fallen in front of the garage door sensor will prevent it from working. In addition if someone has bumped the sensor or something has fallen on it, it will not work correctly.

Step #3 – Check the lights on the sensors. Most sensors will have LED lights installed to help you know their current condition. If one of the sensors light is not on or it is flashing you should try to adjust it. If you aim it just right it should re-establish the connection and allow your garage door to close again. Persistent problems with sensors coming out of adjustment should be looked at by qualified garage door technicians.

Step #4 – Wipe your eyes, or at least clean your sensors. It is easy for rain, dust, or dirt to get onto the lens of your sensors. Using a damp cloth you should wipe the cobwebs, dirt, or dust away from the lens and then ensure they are pointed correctly. This should help you get both LED lights to come on and indicate that they are working properly. There is also a chance that the sun shines into the sensor at certain times of day. If you suspect this, you can have a sun shade installed on your garage door sensor to overcome this problem.

Step #5 – The sensors are installed many times with pivot brackets. These brackets allow the angle of the sensors to be customized and overcome walls or tracks that are out of plumb. If your house is settling or the track has been bent the bracket can be loosened and the sensor pointed back at level to fire directly at the other sensor.

Step #6 – Photo eyes in garage doors should be mounted at exactly the same height. While they might work for a while with a slight difference in height, they will start to have problems over time and be more prone to dysfunction with normal environmental buildup on the sensors.

Step #7 – Checking the wires is the last step in DYI garage door repair. If the wires leading to your sensors are pulled loose or have been frayed you should call for some professional help. Caring for the safety system of your garage door is a job for professionals and you should invest in the safety of you and your family.

Garage Door Photo Eye Service

If you have tried these steps and haven’t been able to get your garage door working, give the experts a call. On Track Garage Door knows all brands and technology to get your garage door back on track. We can help you adjust, repair, or replace damaged photo eye safety sensors on your garage door anywhere in the Phoenix valley. Call today at 480-641-2301.

Garage Door Security

garage-door-security-arizona

The garage is one of the areas of our homes where we keep some of the most valuable possessions we have. The vehicles, sports equipment, treasured belongings, and other items in storage in our garage add up to large sums. Knowing that your property is secure helps you have peace of mind. Garage door security is a simple but overlooked item for many homeowners.  Don’t let your home be unprepared and vulnerable to thieves.

Custom Garage Door Opener Settings

Garage door openers usually come with a factory code. Thieves know this and look for garage doors that still have the original factory codes. Make sure you have a unique code by resetting the garage door system to a frequency or code that is less generic.

Do You Unplug For Vacations?

When you leave for fun in the sun or a trip through the woods disabling your garage door can be a weak point. Smart home owners are happy to unplug their garage door to remove one of the ways that people for access to homes. It might take an extra few steps to go back in the house and reach the plug, but it is well worth the effort in securing your home.

Is Your Remote Safe?

One of the most vulnerable elements of the garage door is who has a remote. The remote is the passport to getting into your garage. This can be a nightmare if your vehicle is unlocked, or the remote is easily visible. It can be easily taken from your car and used to get into your garage. Clearly this is made worse if you have a garage that has access to your home. Most of us don’t lock the door from our garage to the interior of our homes, so keeping track of these remotes is of paramount importance.

Emergency Release Lever Security

The emergency release is an important part of garage door security. The cord or rope that dangles down for emergency situations is important to garage door safety, but can be used to defeat the security measures. With something as simple as a coat hanger some thieves can get a hold of the lever and disengage the garage door opener from the door. Then they are able to open the door manually. Garage door experts recommend removing the cord, or zip tying it up so it is more difficult for would be thieves.

Reinforcing Locks

Garage door locks secure the panels of the garage door from moving on the track. They can’t do their job if the garage door is structurally compromised. This means that the lock itself is in good condition and the rest of the garage door is in good condition. If you want to lock the garage door you should consider reinforcing the hinges and doorjambs. Simply make sure they are tight and secure by tightening up all of the bolts, nuts, and screws.

Garage Door Maintenance

Keeping your house and garage safe is critical for your safety. Having the garage in good repair and having help getting the garage door codes changed can help you have peace of mind while you are home, and most importantly when you are away. If you need to schedule some garage door maintenance, get in touch with the Phoenix valley garage door pros.

Quiet Garage Door Opener Tips

Quiet Garage Door Opener Tips Arizona

Getting up early and heading off to work is a fact of life for a lot of us in Arizona. Part of getting on our way involves getting in the car and opening and closing the garage door. Over time the parts wear down and can start making noise. There are steps you can take to help silence these disturbing noises and let your loved ones continue to rest peacefully. Follow these quite garage door opener tips to knock out the grinding, squeaking, and clanging.

Choosing The Right Opener

There are 3 main types of garage door openers, belt, chain, and jackshaft.  Belt drive garage door openers are by far the quietest of these technologies. Starting out right when building a home, or replacing chain drive garage door openers with belt drive will help control a lot of the noise, and give you a quiet garage door opener.

Fixing A Noisy Garage Door

It isn’t just the opener that can make noise. If you are striving for a quiet garage door some maintenance can be done to help. All of the grinding, squeaking, and rattling can be disturbing to family members who are still sleeping if you work early. There are some simple steps you can take, and there are maintenance issues that you can have a garage door repair company come and help you with. The following are some steps to help silence the garage door opener.

Lubricating The Springs

Torsion springs are the springs that are just over the closed garage door. These are incredibly dangerous and should only be disassembled or worked on by trained garage door technicians. There are also extension springs that are found on either side of the garage door above the upper tracks.

These springs can make a clanging or squeaking sound that can be noisy. To quiet these springs you can use a small amount of motor oil get a spray on metal lubricant. Apply it to the springs and it should help with some of the noise.

Wrench Down All Nuts & Bolts

Grab your socket set or wrench and methodically go through all of the nuts and bolts to re-tighten. Vibrations from daily garage door operation can shake the nuts and bolts loose over time. Sometimes the noise from your garage door is simply loose parts and tightening these areas back down can stop a lot of, or all of the noise.

Replace Hinges

The hinges in your garage door are metal on metal parts. When they become worn then can make grinding and squeaking sounds. As garage doors age the roller stem inside the hinges tend to wear down. You can inspect the roller stems by looking for wear and checking to see if they are loose. Using your fingers you can see if the roller inside the hinge has any side to side play. If there isn’t any play you can add some metal lubricant and it should help quiet any noises.

Roller Replacement

If you are still struggling with noise with your garage door opener you should consider replacing the rollers. The best way to track down noises in your garage door opener is to operate your door and stand close enough to follow the sound.

The rollers in garage doors are made from nylon or metal. If these are worn they can cause a terrible squeaking sound. They should be replaced if you find there is significant wear as you try to track down your noisy garage door issues. The first step can be a good squirt of the metal lubricant. However if that doesn’t last you should consider having your rollers replaced.

This can be a dangerous and difficult repair and should be carried out by trained garage door repair technicians. Nylon rollers are quieter than metal, so if you are replacing these parts you should choose the nylon replacements.

Opener Maintenance

Most of the other solutions have dealt with the track, roller, and spring systems. The garage door opener itself can also cause obnoxious noises and might need some attention. For both chain and belt driven garage door openers a loose garage door can cause noise. Check your owner’s manual or find a copy online to check to see how much tension should be on your trolley mechanism.

For chain driven garage door openers you can use metal lubricant to help all the metal parts slide together with much less noise. There are also certain parts that white grease may be applied. Check your owner’s manual for these breakdowns.

NEVER use lubricant or grease on belt driven garage doors.

Last Line Defense

Even when garage doors are opening flawlessly they can be a bit noisy. This is made worse when garages are made from concrete or brick. The supports that hold up the tracks can resonate, rub, and cause noise against the bare concrete or brick. If you find that this is one of the areas that is still noisy you can add a strip of rubber to help silence the noise in this area.

Garage Door Maintenance

If you have a noisy garage our technicians can help you get the quiet garage door opener you want. The noise from the garage can wake people in the house and annoy neighbors. Taking a few steps to help it run more smoothly and replace worn out parts will help it operate quietly.

Monthly Garage Door Maintenance

Monthly Garage Door Maintenance Phoenix AZ

Keeping your garage door is something that keeps your family and home safe. There are ways you can take steps every month to prevent and catch problems before they cause damage or leave you needing repairs. These tasks can be carried out by home owners, or if you are uncomfortable you can call on garage door repair & maintenance technicians to take care of it for you.

Garage Door Maintenance Checklist

Safety being always the first concern in any project you will want to let everyone know that you are working on the garage door and they should not try to operate it.  Taking a few minutes once a month, helps keep your garage door working trouble free.

Visual Inspection Of System

Take a minute to look around inside your garage. With the door closed stand in the garage and use a flashlight to closely inspect the cables, springs, pulleys, rollers, and mounting hardware. Mounting hinges can get loose and start to pull away. You will also want to pay close attention to the cable and watch for fraying or wear. If you see something that doesn’t look right, or when you are opening the door something sounds wrong you will want to take note. These are the hallmarks that something is wearing out and you should have your garage door checked out by a trained technician. This helps avoid getting a car stuck inside the garage and having to wait for repairs.

Garage Door Balance Testing

Garage doors with automatic openers systems should be disconnected from the opener for this project. Once the garage door is in manual open you should be able to lift the door smoothly. It should stay open and should not take a lot of effort. If it takes a lot of strength or doesn’t stay open the garage might be out of balance. This means that a trained tech should be called out to make the adjustments. Undue strain from out of balance garage doors make the openers work harder and wear out faster.

Reverse Mechanism Safety Testing

Garage doors build after 1993 are required to have edge sensors and photo eyes that prevent garage doors from harming people. If your garage door is older than 1993 and is not equipped with these safety features it is highly recommended to get it replaced and upgraded. It can prevent entrapment or damage to vehicles or other items stored in your garage.

To test the reverse mechanism simply throw a section of 2×4 on the ground where the garage door closes and hit the button to start it to close. When the door hits the wood it should backup and reopen the door. If your garage just closes down and traps the 2×4, give the garage door service company a call.

Photo Eye Safety Testing

Much like the edge sensor the photo eyes watch for objects that are in the path of the garage door and aim to keep us safe. Again, if your door is older than 1993 and you don’t have this safety feature it is recommended to get a new garage door to keep everyone safe and prevent damage to your vehicles.

To test the photo eye have a broomstick or a long object ready and hit the button to start closing your garage door. Wave the object in front of the photo eyes that are located usually about knee high to test the system. Doing this should break the communication between the two sensors and automatically reverse the door to fully open.

If your garage door ignores the object and closes anyway you will want to inspect, clean, and adjust your photo eyes. Cleaning should be done with a soft cloth, and adjustments can be done by hand to make sure the photo eyes are pointing directly at one another.

Garage Door Force Testing

For garage doors that have automatic opener systems the door should only try to close with a certain amount of force. To test to make sure your door is in good condition you can try to test this by trying to stop the door with your hands. This is a more dangerous test and should only be done if you are confident you will not be injured. To do the test you start your garage door to close and then as it closes you try to hold the bottom of the door up with your outstretched arms. If the door continues to close immediately remove your hands and step out of the way.

Professional Garage Door Maintenance

If you aren’t comfortable testing the garage door, have seen damaged or worn parts, or hear unusual noises when your garage door is opening or closing get it checked out by the professionals. The garage door is the largest moving part of your house and can cause damage to property, or worse harm to people using the garage. For service please give us a call at 480-641-2301

Reasons Your Garage Won’t Open All The Way

Reasons Your Garage Won’t Open All The Way

By providing professional residential and commercial garage door service, we have dealt with all issues related to garage door repairs. Although, there are still some situations that surprise us, such as an insect nest developing on photo eye sensor or when a tennis ball manages to knock a garage door fully off track. While issues like these are uncommon, our professionals are ready and able to tackle all of your garage door issues.

Dead Transmitter Batteries

dead-transmitter-batteriesWhile this could sound obvious, even garage door transmitters require power to operate. If the transmitter batteries have gone dead, it is not able to provide the signal to open the garage door as it should.

Incorrect Photo Eye Alignment

incorrect-photo-eye-alignmentYou might recall a period when you were a kid where your siblings would shut the garage door, then run underneath it quickly to exit before it closed. With garage doors that were installed after 1993, this is no longer possible due to two small photo eye sensors on each side of the garage entry. The purpose of the photo eye is to transmit a beam between them, while detecting anything that may hinder the garage door from closing. It is a safety measure to avoid automatic garage doors from shutting on top of a car, person, pet, or something else that could lead to serious injuries or damages.

Incorrectly Aligned Garage Track

incorrectly-aligned-garage-trackIf you find that the garage door track has been misaligned for some reason, this can be a serious problem. Like the track in a dresser drawer, garage doors operate on a metal track that should be properly aligned for the door to move. If gaps between the rail and rollers are visible, or the rails bend themselves, you have an issue. Because of the weight of garage doors, these problems will only get worse, and could eventually be dangers to use the door.

Issues with the Transmitters

issues-with-the-transmittersWhen it comes to the transmitters, there are a few things that could be leading to transmitters not working correctly. One common cause is being out of rate from the garage door itself. Like with a vehicle’s key fob, each transmitter and garage door will have their own range of function. If you are attempting to open the garage door and your house is not even in sight yet, there’s a good chance your simply out of range. Try to open the garage door as you pull into the driveway, this may provide more success with opening the door on your first attempt.

Path of Garage Door is Blocked

path-of-garage-door-is-blockedAs stated above, for more than two decades the design of garage doors has a reverse design to prevent them from shutting on objects in the door’s path. If you are experiencing the door closing partly, then opening back up, there may be something in the photo eye senor’s pathway. This can be objects from toys or garbage cans, to insect nests and debris on the sensor, or along the track that prevents rollers from moving forward. Other things that can prevent proper movement is small rocks, mud buildup or gum. Even the smallest object on the track will keep the door from shutting to avoid crushing the object.

Broken Garage Door Springs

broken-garage-door-springsIf your garage door suddenly stops opening, and the transmitters are in working order, the power is reaching the motor, and there’s nothing blocking the track, you might have a broken torsion spring.

Incorrectly Set Garage Door Limit Settings

There are times you may find that your garage door shuts completely as it should, but suddenly decides to open back up rather than remain closed. This is an issue that generally occurs with newly installed garage doors or old doors which need resetting. In the event this happens, it is likely the open/close limit settings on the door opener need to be adjusted.

Enabled Disconnect Switch

If you are able to hear the motor run for the length of time it usually takes to properly open or close, but the garage door is not moving, there is a chance the disconnect switch got enabled. Each garage door opener has a disconnect switch feature in the event you lose power. This will allow you to manually open or close the garage door so that your car does not get stuck inside the garage until you get the power back.

Manually Locked Door

If you are noticing the garage door motor is running for a few seconds, then turns off and the door does not open, the door may have gotten locked manually. If the door springs and track has been checked for any objects and appear to be in working order, check the manual door lock to see if it’s been engaged.

Cables or Tension Springs Got Broke

A garage door uses cables and tension springs for operating the door in a slow and safe manner. In the event the cables or tension springs break, you may begin to notice the door is shutting quickly. If this is the case, it is common to hear a bang when hitting the ground. If you are experiencing this issue, it can be very dangerous due to nothing being there to prevent it from closing on something and crushing it. It is recommended to call your garage door professional to come out as quickly as possible to get the springs or cables repaired.

 

Stolen Garage Door Remote Tips

stolen-garage-door-remote-tips-phoenix-az

Imagine just returning home after some shopping or errands and you reach for your garage door remote and it isn’t there. You search your vehicle top to bottom and it is nowhere to be found. This means that it might have dropped out of your vehicle, or worse it was stolen out of your vehicle. Naturally knowing or suspecting that someone has stolen the remote as a way to get into your house or garage causes stress and we can panic.

Stolen garage door remotes are one of the most common ways that home burglars use to get into homes. While the rate of burglaries is actually down on the average the amount taken per burglary is up. There are numerous ways that criminals can try to get your garage door remote. One of the most common is to simply look for unlocked cars at shopping centers. Once they have your remote they can follow you home, or they can look up your address off of your vehicle registration.  This means they can do a quick search and even gain entry before you even are finished with your outing.

What To Do If It Has Been Stolen

Much like when you realize a debit card has gone missing, you want to make sure it doesn’t work anymore. The same can be done with your garage door opener. The system works by the remote sending a coded signal to the garage door opener. All garage door openers work by either using a different code or a different frequency. Modern garage doors use what are called rolling codes, which means that every time you use your remote the transmission code changes and updates.

You can unplug your garage door opener, but many models are equipped with battery backups that store the garage door codes and will not prevent the stolen remote from working. Some models of garage door openers have a “lock” feature that disables remotes from working. This can be useful if you don’t have time to tackle the problem head on right at the moment.

You don’t need to have the remote to disable it, you just need to tell the garage door opener that the code coming from the remote is no longer valid. These are the steps to getting that job done, and keeping your home safe.

Disabling The Remote

Find the smart button on your garage door opener, it is usually on the motor housing.  You might need a sturdy step stool or ladder to reach it safely. Look for a button that is yellow, orange, red, purple, or green.  Hold this button for a few seconds and it will deprogram all of the stored remote codes that are associated with the house. This makes it so the stolen remote has no ability to open your garage.

Reprogram The Other Remotes

Most homes have at least 2 or more remotes that control the garage. Clearing the codes on the garage door opener disables all remotes. While this is a frustrating experience it is a necessary step in protecting your home and your family. Follow your manufacturer’s instructions on reprogramming your remotes. If you don’t have this material many manufacturer guides are located online. Simply search for your brand and model for the correct owner’s manual.

If you have any vehicles that have built in garage door remotes you will also need to reprogram them. Follow the vehicle manufacturer’s instructions on how to accomplish this in your individual vehicle.


Garage Door Service & Maintenance

If you live in the Phoenix valley and need help repairing, replacing, or generally servicing your garage door remotes, opener, or garage door we have you best interests in mind. The garage is an access point to many homes and usually contains a myriad of valuable items that none of us want to have stolen. Let the pros at On Track Garage Door help you get the job done quickly and correctly.